About Us

Veterinary Assistance Programme

Confidential support service, free to veterinary professionals and their dependents.


  • To promote positive mental health
  • To provide support to veterinary professionals at times of need and
  • To provide crisis response at times of extreme stress

The Programme is available to:

  • Veterinary Professionals - (Veterinary Surgeons and Veterinary Nurses) that are employed,
    self-employed or retired.
  • Dependent family members over 16 years of age
  1. Freephone Counselling Helpline
  2. Emergency Helpline with professional, experienced counsellors answering the phone, 24 hours of every day.
  3. Face to Face Counselling Services
  4. Up to six free sessions with professional counsellors at a time and place convenient to the caller.
  5. Well-Net
  6. Dedicated, regularly updated, website providing a broad range of information on living, well-being, parenting, working and management issues.
  7. E-Mail - Contact a Counsellor
  8. The Well-Net provides a facility to contact a counsellor by e-mail and to request a return phone call at the time of the callerís choosing.
  9. Live Connect - Contact a Counsellor
  10. The Well-Net provides a facility to open up a live email dialogue with a counsellor.
  11. Information Service
  12. Access to a specialist information service from 8:00am to 10:00pm, Monday to Friday and from 9:00am to 5:00pm on other days with direct access to qualified and experienced information specialists supported by a network of Solicitors and Accountants.

How is it provided?

  • Phone
  • Republic of Ireland: 1800 995 955

  • Weblink
  • www.VetAP.ie

When can it be accessed?

24 hours a day, 365 days a year.

Where can it be accessed?

From your own home or from any location with a:

  • Telephone or
  • Computer with internet access.

The location of face to face counselling will be arranged according to the wishes of the client.

How much does it cost?

It is free to the individual user. The Programme is funded by IVBF with support from the Veterinary Council, Veterinary Ireland, VOA and IVNA and delivered by VHI Corporate Solutions. The Programme is part funded by National Organisation for Suicide Prevention (NOSP).